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الدرس 3.5: آداب استخدام الهاتف

This fifteen lesson course will equip you with the knowledge to work within a hotel front office. We'll equip you with the skills to answer guests, coordinate with the rest of the hotel and ensure smooth hotel operations. Gain Certification at: https://www.dct-online.com/course/introduction-to-front-office

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2. متى يجب على موظف مكتب الاستقبال تقديم اعتذار أثناء المكالمة الهاتفية؟